Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days.
If 30 days have passed since your purchase, we unfortunately cannot offer you a full refund or exchange.
To be eligible for a return:
Your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial Refunds
Partial refunds may be granted in the following situations:
Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
Any item returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email notification confirming we have received your item.
We will also inform you whether your refund has been approved or rejected.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few business days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
2. Contact your credit card company — it may take some time for your refund to officially post.
3. Contact your bank — there is often processing time before a refund appears.
If you’ve done all of this and still haven’t received your refund, please contact us at kruthala@srikoaudio.com.
Sale Items
Only regular-priced items may be refunded.
Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at kruthala@srikoaudio.com and mail your item to:
Sriko Audio
1585 Beverly Ct, Unit 121
Aurora, IL 60502
Shipping Returns
To return your product, please mail it to:
Sriko Audio
1585 Beverly Ct, Unit 121
Aurora, IL 60502
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance.
We cannot guarantee that we will receive your returned item.
Need Help?
For questions related to refunds and returns, please contact us at:
📧 kruthala@srikoaudio.com